AML/KYC Review Specialist | Contract | Bank

Key Responsibilities

• Conduct Customer Due Diligence (CDD) and Know Your Customer (KYC) reviews for corporate and individual customers in accordance with regulatory requirements and internal policies.
• Review customer profiles, account activities, source of wealth, source of funds, and supporting documentation to assess financial crime risks.
• Perform transaction reviews and investigations to identify unusual, suspicious, or inconsistent activities requiring further clarification.
• Draft and issue Requests for Information (RFI) to customers regarding transactional activities, business relationships, source of funds, and account usage.
• Engage customers via phone calls, emails, and other communication channels to obtain information and supporting documentation required for reviews.
• Conduct sanctions screening, adverse media reviews, politically exposed person (PEP) checks, and other financial crime screening activities.
• Perform Enhanced Due Diligence (EDD) reviews for higher-risk customers and relationships.
• Assess Anti-Money Laundering (AML), Counter Financing of Terrorism (CFT), sanctions, and reputational risks associated with customer relationships.
• Investigate and resolve alerts, exceptions, and trigger events within established service level agreements.
• Manage trigger event reviews arising from changes in customer activity, ownership structures, risk ratings, or other relevant events.
• Support account exit activities, including account closure communications, customer appeals, complaints handling, and documentation of decisions.
• Liaise with Compliance, Financial Crime, Operations, Relationship Managers, and other business units to resolve AML/KYC-related issues.
• Escalate potential financial crime concerns, suspicious activities, sanctions risks, or policy breaches in a timely manner.
• Maintain complete and accurate customer review records, investigation findings, and audit trails.
• Stay informed of evolving AML/CFT regulations, sanctions requirements, criminal typologies, emerging risks, and industry best practices.
• Support regulatory reviews, audits, remediation exercises, and financial crime compliance projects where required.

Requirements

• Bachelor's Degree in Banking, Finance, Business, Law, Accountancy, Economics, or a related discipline.
• Minimum 5 years of AML/KYC experience, preferably involving corporate banking, commercial banking, private banking, or institutional banking clients.
• Alternatively, minimum 2 to 3 years of transaction review, transaction monitoring, or financial crime investigation experience within the banking or financial services industry.
• Good understanding of AML/CFT regulations, customer due diligence requirements, sanctions screening, and financial crime risk management.
• Experience conducting KYC reviews, Enhanced Due Diligence (EDD), trigger event reviews, and customer risk assessments.
• Experience reviewing customer transaction activities and investigating unusual or suspicious transactions.
• Familiarity with sanctions screening, adverse media reviews, and financial crime compliance controls.
• Ability to make risk-based assessments and exercise sound judgment when evaluating customer activities and financial crime risks.
• Sensitive to operational, regulatory, compliance, and financial crime risks.
• Experience interacting directly with customers to obtain information and resolve review requirements.
• Ability to manage multiple priorities and work effectively in a fast-paced environment.
• Effective written and verbal communication skills, including the ability to prepare clear investigation findings and customer communications.
• Ability to balance customer experience considerations with risk management and regulatory requirements.
• Professional certifications such as ACAMS, ICA Advanced Certificate in AML, or equivalent financial crime certifications is good to have.